Here you can find an overview of the data that I process about you, why I do this, what legal basis I have for processing this data about you and how long I will keep this data.

I process your name, any company name, address, place of residence, e-mail address, any telephone number and other data that are necessary to optimally provide my services to you. This includes personal data and other information that is important for the execution of the agreement. I keep this data for 7 years after the end of our agreement.

When you place an order in the webshop, I process your name, billing address, delivery address, e-mail address, telephone number, payment details, any personal message and purchase history. I keep this data for 7 years after your last order.

I process a password for your personal account after an order in the webshop. I store this password encrypted in combination with your email address and/or username. I do this to prevent security fraud. Creating an account is completely voluntary. I also process the information you enter in your account to make any subsequent orders easier. I will keep this account information until you delete your account. You can do this at any time in your personal environment.

I use a portfolio on my website and social media channels to show previous work to potential clients. I process the content created for you with, if desired, your name and any company name if you have given permission for this when entering into the agreement. I will keep this content in my portfolio indefinitely, unless you request its removal, after which a weighing of interests will take place or I will clean up my archive. You are responsible for making a backup after delivering the files.

For invoicing and financial administration, I process your name, any company name with associated Chamber of Commerce details and VAT number, customer number, address, e-mail address, telephone number, bank details and outstanding balance. Without this information I cannot process your payment. According to a legal obligation from the Tax Authorities, I must keep this data for 7 years. After this period I will delete or anonymize this data from you.

If you unexpectedly have a complaint about my services, I will process your name, e-mail address, telephone number, account number and order number and the content of and communication regarding this complaint in order to achieve the best possible solution for you. I use this information for optimal execution of the agreement. I will delete data relating to complaints 1 year after settlement.

If I discover an infringement of my copyright, I will build a file containing, among other things, screenshots of the infringement, your name and any company name, address details in connection with the possible sending of a demand letter and other relevant information that may be important for the handling the infringement. I will delete this data no later than one year after the infringement has been completed.

I have a commercial interest in using some of your personal data for marketing purposes. I process your name and email for direct marketing. Optionally, you can also enter your date of birth. I will delete this data as soon as you unsubscribe from my newsletter. You can do this at the bottom of every newsletter sent.

To enable posting reviews about my services, I process the content of your message with your (user) name if desired. I can post reviews about my services on my website and social media channels for commercial reasons. I will remove these as soon as they are no longer representative of my services or you request their removal.

If you want to contact me via the website, I will ask for your name and email address. When you send the contact form, this information becomes visible to me. I will delete the data from a sent contact form as soon as the contact request has been completed, unless an agreement results from this.

I use analytics services to enable and optimize this website. These services use cookies. You can read more about this in my cookie statement.

Finally, I process a password for your personal account in the academy when taking an online course. I store this password encrypted in combination with your email address and/or user name. In addition, I process the information you enter yourself, your billing information and any messages you post in the community in this account. These messages can also be viewed by the platform on which I host the academy. I will keep this account information until you delete your account.